Mark Schwartz is the Chief Information Officer (CIO) of U.S. Citizenship and Immigration Services (USCIS), a component of the Department of Homeland Security. He works to increase the IT organization’s responsiveness to mission needs by reducing time from concept to deployment for new capabilities. To support this goal, Mr. Schwartz has introduced such practices as agile and lean development, continuous delivery, and DevOps. He also leads efforts across DHS to introduce agile IT approaches. Before USCIS, Mr. Schwartz was CIO of Intrax Cultural Exchange, where his innovative Family Room application drove dramatic market share, revenue, and profit growth and was recognized by CIO Magazine with a CIO 100 award in 2006. In 2010 Mr. Schwartz was named one of the Premier 100 IT Leaders by Computerworld Magazine. Mr. Schwartz holds a B.S. in computer science from Yale University, an M.A. in philosophy from Yale University, and an M.B.A. from Wharton.